HelpDesk

Privacy Policy

At Color-My-Eyes.com, we are committed to protecting your privacy and ensuring your privacy online. We will not sell, trade, or willingly share personal information with any third party without your prior consent. When you make a purchase from Color-My-Eyes.com, we use your information to process your order, to send an e-mail to confirm your order, and we may need to contact you via phone, mail, or e-mail if we have any questions regarding your order. We may also send you notices about products & services, promotions, contests, or reorder information via email or postal mail so that we may better serve you in the future. Color-My-Eyes.com recognizes that it must maintain and use customer information responsibly and is committed to doing so. If you have any questions regarding our privacy statement, please submit a Help Desk Ticket.

 

What we collect

We may collect the following information:

- Name

- Contact information including email address

- Demographic information such as postcode

- Other information relevant to customer surveys and/or offers

 

What we do with the information we gather

When you make a purchase from Color-My-Eyes.com, we use your information to process your order, to send an e-mail to confirm your order, and we may need to contact you via phone, mail, or e-mail if we have any questions regarding your order. We may also send you notices about products & services, promotions, contests, or reorder information via email or postal mail so that we may better serve you in the future.

 

Security

At Color-My-Eyes.com we take security very seriously. All credit card and personal information is encrypted utilizing Secure Sockets Layer (SSL) server technology before being transmitted over the Internet. All information that you provide during the shopping process is encrypted for your protection. Furthermore, information provided to us as a result of your online purchase is completely confidential and will not be disclosed or sold to any other party.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

*However, disabling cookies will prevent you from taking full advantage of the Color My Eyes website. In order to make a purchase from Color My Eyes you must have cookies enabled on your browser. If cookies are disabled the site will not allow any items to be added into the shopping cart. If you receive a "Shopping Cart Is Empty" error message when trying to add items to the shopping cart please enable cookies and refresh your browser.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties for any reason. We may use your personal information to send you promotional information, special offers or other information which we think you may find interesting using the email address which you have provided.

If you believe that any information we are holding on you is incorrect or incomplete, please submit a Help Desk Ticket as soon as possible. We will promptly correct any information found to be incorrect.